GENERAL INFORMATION
We work with suppliers around the world to source high-quality products. We contact you if there is any problem within 24 hours of receiving an order except those made on the weekend. These orders are dealt with at 9 AM Monday (EST+5).
- Our suppliers typically ship items within 1 to 3 days of receiving an order. From that point, it takes 10 – 17 days for items to arrive for US, UK, and Canada. Other parts of the world could take up to 30 days for item to arrive.
- You will receive an email from us when your order has been dispatched. If you selected a TRACKED shipping method this email will contain your tracking number to help you keep tabs on where your item is at all times.
- Please double check your shipping address before you submit an order as often our shipping team will fill orders in real-time & there won’t be a chance to amend
- ****When there is a high demand for orders, our shipping timeframe to other parts of the world could be up to 30 – 40 days***